Your Trusted IT Partner — Since Day One
For over a decade, we've helped businesses get more from their technology. Now we're bringing the power of intelligent automation to companies of all sizes.
Our Story
Integrity IT Solutions started with a simple belief: small and mid-sized businesses deserve the same caliber of IT guidance that large enterprises take for granted.
For over ten years, we've been that trusted partner for growing businesses — helping them navigate technology decisions, protect their operations, and use IT as a competitive advantage rather than a constant headache.
As technology has evolved, so have we. When we saw the transformative potential of workflow automation, we didn't just add it to our service menu — we built an entirely new practice around it — Digital Automation — and it represents the next evolution of how we help businesses thrive.
That experience led us to develop a comprehensive engagement framework — Discovery → Transformation → Release — a structured methodology that takes organizations from initial alignment through implementation and into full independence. For targeted automation projects, our 3D Framework™ (Discovery, Design, Deploy) delivers quick wins in 4-6 weeks.
We believe every organization has a mission worth protecting. Our job is to build the systems that let you focus on that mission — not fight your technology.
Our goal isn't to create dependency — it's to equip your team, empower your leaders, and release you to run independently. We combine strategic IT leadership with hands-on automation expertise, and we measure our success by yours.
What We Stand For
Integrity
It's in our name for a reason. We give honest advice, even when it means less revenue for us.
Outcomes First
We measure success by your results, not by how many tools we deploy or hours we bill.
Stewardship
We're not a vendor you call when things break. We're stewards of your mission — invested in your growth and committed to building your independence.
Real Relationships
Founded in Jacksonville, serving clients nationwide. Your success is our success.
What We Do
Four complementary capabilities that help organizations thrive.
Workflow Automation
Custom workflow automation that handles your team's repetitive tasks — employee onboarding, invoice processing, appointment reminders, and more.
Learn More →Custom Apps & Websites
We help you build exactly what you need — websites, portals, dashboards, and custom applications tailored to your organization.
Learn More →Strategic Consulting
Organizational transformation using our Discovery → Transformation → Release framework. We build your independence — not your dependency.
Learn More →vCIO Services
Strategic IT leadership without the executive salary. Technology roadmaps, vendor management, budget planning, and security oversight.
Learn More →Meet the Team
Eric Jaffe
Managing Partner
25+ years of C-Suite experience focused on helping businesses and leaders reach their full potential. Eric founded Integrity IT Solutions to bring enterprise-grade automation and strategic IT leadership to businesses of all sizes.
Tyler Miller
Partner
Administrative, process, and systems builder who helps companies get things done. Tyler leads the Discovery phase of every engagement — identifying bottlenecks, mapping dependencies, and designing solutions that save real time.
Joey Bushe
Senior Business Analyst
10+ years experience leading and structuring large-scale teams, with marketing expertise to showcase companies' vision with excellence. Joey designs and builds the workflow automations that power our clients' operations.
Why We're Different
You could work with a faceless national provider or an overseas team. But when you need someone who understands your business, takes the time to learn your workflows, and picks up the phone when something goes wrong — you need a real partner.
Founded in Jacksonville and now serving clients across the country, our success is tied to the success of every business and organization we partner with.
Industries We Serve
We specialize in serving these key industries:
Ready to Reclaim Your Team's Time?
Book a free consultation to discuss your automation goals or strategic IT needs. No pressure, no obligation — just honest conversation about how we might help.
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