Your Trusted IT Partner — Since Day One
For over a decade, we've helped businesses get more from their technology. Now we're bringing the power of intelligent automation to companies of all sizes.
Our Story
Integrity IT Solutions started with a simple belief: small and mid-sized businesses deserve the same caliber of IT guidance that large enterprises take for granted.
For over ten years, we've been that trusted partner for growing businesses — helping them navigate technology decisions, protect their operations, and use IT as a competitive advantage rather than a constant headache.
As technology has evolved, so have we. When we saw the transformative potential of workflow automation, we didn't just add it to our service menu — we built an entirely new practice around it. We call them Digital Automation Assistants, and they represent the next evolution of how we help businesses thrive.
That experience led us to develop The 3D Framework™ — our structured methodology for turning complex business processes into reliable, automated workflows. Discovery, Design, Deploy. Every engagement follows this proven path, so our clients get predictable timelines, measurable results, and zero guesswork.
Today, we combine strategic IT leadership (vCIO services) with hands-on automation expertise to help our clients work smarter, not harder. We're not just your IT provider — we're your technology partner.
What We Stand For
Integrity
It's in our name for a reason. We give honest advice, even when it means less revenue for us.
Outcomes First
We measure success by your results, not by how many tools we deploy or hours we bill.
Partnership
We're not a vendor you call when things break. We're a partner invested in your growth.
Real Relationships
Founded in Jacksonville, serving clients nationwide. Your success is our success.
What We Do
Two complementary services that help businesses thrive.
Digital Automation Assistants
Custom workflow automation that handles your team's repetitive tasks — employee onboarding, invoice processing, appointment reminders, and more.
Think of them as tireless digital team members that follow your rules, never make mistakes from fatigue, and free your staff for higher-value work.
Learn More →vCIO Services
Strategic IT leadership without the executive salary. Technology roadmaps, vendor management, budget planning, and security oversight.
We become an extension of your leadership team — aligning technology decisions with your business goals and keeping you ahead of the curve.
Learn More →Meet the Team
Eric Jaffe
Founder
Serial entrepreneur with 25+ years in technology and business operations. Eric founded Integrity IT Solutions to bring enterprise-grade automation to businesses of all sizes — with the strategic guidance and personal attention that larger providers can't match.
Joey Bushe
Chief Automation Specialist
Joey designs and builds the Digital Automation Assistants that power our clients' operations. From workflow mapping to system integration, he ensures every automation runs reliably, securely, and exactly the way your business needs it to.
Tyler Miller
Process Design Lead
Tyler specializes in translating complex business processes into streamlined, automatable workflows. He leads the Discovery phase of every engagement — identifying bottlenecks, mapping dependencies, and designing solutions that save real time.
Why We're Different
You could work with a faceless national provider or an overseas team. But when you need someone who understands your business, takes the time to learn your workflows, and picks up the phone when something goes wrong — you need a real partner.
Founded in Jacksonville and now serving clients across the country, our success is tied to the success of every business and organization we partner with.
Industries We Serve
We specialize in serving these key industries:
Ready to Reclaim Your Team's Time?
Book a free consultation to discuss your automation goals or strategic IT needs. No pressure, no obligation — just honest conversation about how we might help.
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